Cancellation & Refund Policy

1. Digital SaaS subscriptions

GoToTask is primarily delivered as a cloud subscription. Refunds, if any, depend on the plan purchased, promotional terms shown at checkout, and applicable law. Where a statutory cooling-off period applies, we honour it.

2. Subscription cancellation

• You may cancel renewal through billing settings or by contacting support before the renewal date.
• Cancellation stops future charges; access typically continues until the end of the current paid period unless otherwise stated.

3. Refund requests

• Refund requests must be sent in writing to gototaskcare@gmail.com with account details and invoice reference.
• We review eligibility within a reasonable timeframe (typically 7–14 business days).
• Approved refunds are processed through the original payment method where possible.

4. Non-refundable items

• Fees for third-party services or taxes paid to authorities.
• Usage that has already been delivered within the paid period.
• Custom professional services unless a separate written agreement provides otherwise.

5. Disputes

We aim to resolve billing disputes fairly. Please include documentation (screenshots, invoice IDs) to speed up review.