Terms & Conditions

1. Agreement & Acceptance

By creating an account, accessing any GoToTask workspace, or completing a paid subscription checkout, you (“Customer”, “You”, or “User”) agree to be legally bound by these Terms & Conditions and our Privacy Policy. If you represent an organization or company, you affirm that you have full legal authority to bind that entity to this agreement.

2. The GoToTask Service

GoToTask provides a multi-tenant cloud software-as-a-service (SaaS) application designed for workforce operations. Features include GPS geofenced attendance logging, automated shift policies, employee task tracking with proof-of-work validation, leave workflows, timesheet records, and executive productivity analytics.

3. Accounts, Roles & Responsibilities

• Account Confidentiality: You are responsible for safeguarding login credentials and for all actions taken under your workspace credentials.
• Role Configuration: Workspace administrators manage user provisioning, team role assignments (Admin, Manager, User), and operational working schedule parameters.
• Truthful Information: Customers agree to register with accurate company credentials and maintain valid billing contact information.

4. Acceptable Use Policy

When utilizing GoToTask, you agree not to:

• Attempt to bypass device GPS telemetry, inject fraudulent location mock data, or automate clock-ins using robotic scripts.
• Decompile, reverse-engineer, mirror, or extract proprietary software logic from the GoToTask platform.
• Transmit malicious software, unauthorized marketing spam, or unlawful content through task delivery links or attachments.

5. Customer Data Ownership

You retain 100% intellectual property ownership of all customer content, files, employee records, and project assets uploaded to GoToTask. GoToTask acquires no ownership interest and accesses customer data strictly as required to maintain, host, and deliver the service.

6. Billing, Renewals & Taxes

Subscriptions are billed in advance on a monthly or annual basis depending on your selected tier. All prices are denominated in Indian Rupees (INR) and are subject to applicable Goods and Services Tax (GST). Invoices with full GST compliance credits are generated immediately upon successful payment.

7. Availability & Maintenance

We target 99.9% uptime for the core service. Routine infrastructure maintenance is scheduled during off-peak hours with prior dashboard notification. In the rare event of unforeseen outages, our technical engineering team acts swiftly to restore normal operations.

8. Limitation of Liability

To the maximum extent permitted by applicable Indian law, neither GoToTask nor its affiliates shall be liable for indirect, punitive, or consequential commercial damages. Our maximum aggregate liability arising under this agreement is strictly limited to the total amount paid by the Customer in the twelve (12) months preceding the incident.

9. Governing Law & Dispute Resolution

These Terms shall be interpreted and governed in accordance with the laws of the Republic of India. In the event of any legal dispute arising from this agreement, the competent courts situated at Kolkata, West Bengal shall exercise exclusive jurisdiction.